Our Care

“We believe that the spiritual, physical and emotional wellbeing of our residents is essential to them experiencing a fulfilling and empowering life at Melbourne Home.”

Quality care for every resident

Here at Melbourne Home we have a highly skilled team of staff who have the knowledge and skills to carry out their roles and responsibilities to the highest standards. It is important to all staff at Melbourne Home that everyone is treated equally and with dignity, respect and compassion.

We offer care and support to persons over 65 years including those individuals that may have a physical disability and those people living with Alzheimer’s and Dementia.

Melbourne Home has all the required resources necessary to support residents’ living safely and purposefully. This care and support empowers each resident and helps maintain a daily independence. The staff to resident ratio outweighs the required regulatory standards and we pride ourselves in being able to spend quality time with each individual.

Meals

At Melbourne Home we recognize the importance of nutrition and hydration and the benefits of a healthy balanced diet which provides for any specific dietary needs. We know how important the atmosphere of the environment should be and the opportunity for our residents to socialise during meal times. This promotes a healthy wellbeing which is encouraged by our staff. Our Chef provides daily nutritionally balanced meals to suit all dietary and health requirements of individuals. Our residents are encouraged to take part in making choices and decisions on menus that are in place. Light refreshments are available throughout the day. Families and friends are able to join their loved ones for meals or afternoon tea for a small charge.

Quality Assurance

At Melbourne Home we have a listening ear and we like to receive feedback whether positive or negative so we can reflect on our practice and continue to maintain and improve the service we provide.